Tracy has an extensive background in streamlining business processes and designing and implementing systems and work practices to support change in a research and education setting.
Prior to joining BehaviourWorks Australia, Tracy held positions with Swinburne University’s National Centre for Sustainability and Industry Solutions departments, where she was responsible for the implementation of, and improvements to, finance and business systems as well as the development of, and day to day running of, the city training rooms and administration centre.
Tracy has also held positions in energy retail, telecommunications and local government.
She has a passion for continuous improvement and finding efficiencies in business systems and processes, using a combination of Lean and project management methodologies to lead operational system changes.
In her current position, Tracy undertakes high-level coordination and support responsibilities that contribute to the end-to-end delivery of research projects and operational and strategic activities for BehaviourWorks Australia.