Can a persuasive video improve collaboration between regional and metropolitan doctors during non-critical inter-hospital transfer requests?
In many areas of Victoria (and Australia), specialised clinical care for patients with complex health issues is not available in smaller or regional hospitals; many of which are not designed to cater for all conditions, nor have specialised equipment available.
Inter-hospital transfers therefore play an important part in the healthcare system, ensuring that patients can access the care they need.
But for non-urgent transfers, there can be delays in securing a bed at the receiving hospital.
To improve inter-hospital transfer processes, this trial focused on fostering an empathetic and collaborative mindset among clinicians who receive non-critical patient transfer requests, typically from regional or rural hospitals.