In Chapter 3, we discussed the benefits of looking at the data before making assumptions. In Chapter 4, we suggest that, to really understand your audience you need to talk to them. We offer tools and approaches to allow you to effectively engage with stakeholders and gather different perspectives on the problem.
Why should we consult with stakeholders? What can they tell us that a good data set or academic paper can't? In Chapter 4 we explain why talking to people is important and how these insights can be used to improve research, programs and policies.
Influences, further reading and blog posts related to this chapter.
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