When dealing with the increasingly complex and messy problems of today, it’s probably not the best strategy to focus on just one particular behaviour without first understanding the wider system. Doing so could result in frustratingly ineffective programs or even create new problems.
This course introduces a practical way to apply systems thinking to understand the problem and reveal the social, economic and environmental factors that may contribute to it. With these insights, you will be able to make better decisions about where to intervene and know which behaviours to target.
This short course is for anyone who needs to understand a problem holistically and better identify ‘who needs to do what differently’.
Bring your own problem to apply a systems approach and gain a broader perspective.
All BehaviourWorks’ short courses support skills development and the practical application of behavioural science theories, tools, techniques and methods.
By attending this short course you will:
This course aims to contribute to the learning and development capabilities encouraged in the public sector: e.g. ‘systems thinking’ – level: Applied – VPS Public Sector Commission, p. 3 ‘ under meaningful outcomes’.
This course is part of our Toolbox Series of practical short courses that are designed to support your skills development and the application of behavioural science theories, techniques and methods.
For behaviour change programs to be successful, we need everyone to be on the same page. One of the tactics we use to achieve this is by showing how problems emerge from systems.
By examining the interconnections and/or influences between networks, processes, policies and organisations, we are better able to identify some of the challenges (i.e., silos, competing agendas, organisational cultures) that may be playing a role.
Systems mapping helps us identify the range of influences contributing to the problem to reveal parts of the system where behaviour change can have the biggest impact – ideally for the least effort.
“I really liked the fact that there was an appropriate focus on deeply understanding the problem before racing to interventions, and also on the role of behavioural interventions within the context of the broader system (rather than an assumption that a behavioural nudge is always/alone the right solution).”
“The variety of presentation - downloads, videos, podcasts, forums etc. These help present the information in engaging ways. The module structures were consistent, which helped with pacing through the course”
“I've really enjoyed the format and mix of eBooks and videos, interactive questions, quizzes and discussion forums. I thought it worked wonderfully well in and made for an engaging learning experience.”
Org Development and Learning Specialist
"Honestly, this course was great! I really appreciated the ability to learn at your own pace. My full-time work was in an intense high-pressure period so being able to catch up and go back to review content as needed was ideal for me.”
Policy Officer, DELWP
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