In March 2017, BehaviourWorks Australia and the Victorian Managed Insurance Authority (VMIA) joined forces to develop and deliver a $1.5m Patient Safety Research and Innovation Program to improve patient safety in public healthcare.
The VMIA provides risk advice and insurance services for the Victorian Government and works with more than 4,300 clients, including government departments, health centres, community service organisations and tertiary institutions to improve the quality of life for the Victorian community.
What are we doing?
The three-year program kicked off with a series of Faciliated Forum Dialogues with stakeholder at all levels.
As part of this process, the BWA team documented world-leading research and healthcare practices and identified opportunities for improvements to Victorian health services.
We’re also investigating behavioural enablers and barriers to provide a better understanding of the risk factors and challenges in public health and prioritise areas for improvement (i.e. systems and processes).
Targeted, evidence-based interventions will then be implemented across Victoria in all areas of the public healthcare system.