BehaviourWorks Australia is called a research enterprise for a reason. 

From the start, our aim has been to break down the barriers that have traditionally prevented academic research from being translated into practice and, since 2011, we’ve helped dozens of government departments, private sector organisations, service providers and not-for-profit organisations make evidence-based strategic, investment and program decisions.

In fact, we’ve worked on hundreds of behaviour change projects and contributed to hundreds more through our consortium partnership arrangement.

Our success in delivering results and, perhaps more importantly building and maintaining relationships, means that many new projects, and project partners, come our way via word of mouth. However, that doesn’t mean we’re not keen to make some new acquaintances!

Change champions

The need to understand the human dimension of everyday problems isn’t new, but today more and more organisations are turning to behaviour change consultancies for advice on how to pursue more human-centred approaches to problem solving.

While BehaviourWorks Australia undertakes project work with a wide range of government and non-government partners, we do not classify ourselves as a consultancy. Rather, we’re a university-based research unit that gathers evidence and provides advice on how to find behavioural solutions to social, environmental and organisational problems.

As academics, we are rigorous but we also seek to have fun and to build a culture that supports enterprise, innovation and agility. In fact, our partners tell us that we’re an open and creative organisation – one that doesn’t just focus on theory but on solving real-world problems.

Collaboration drives us

While there are various ways of working with us, in general our model is one of collaboration, as we believe that the most effective way of finding behavioural solutions is to look at problems from both an academic and practitioner perspective.

These collaborations are vitally important to us in terms of being able to build knowledge of what works in the real world and, by sharing learnings, techniques and expertise with our partners, we are able to work more efficiently and effectively in turning ideas into actions.

Our Method

The BWA Method is a behaviour change toolkit, which is made up of many different academic products, as well as some we have developed ourselves. As such, we do not offer a stock standard product. Rather, we tailor tools to specific projects and to the commissioning organisation’s needs. So, the starting point of any project really, is to pick up the phone and talk to us.

Experience tells us that many organisations need help defining the problem to begin with, so we normally recommend that organisations bring us in early to help unpack the problem and prioritise the behaviours. We can then do a ‘Deep Dive’ if necessary.

Government and industry perspectives

We know that behaviour change is an important business tool. In fact, many of our researchers have worked in government and industry and are sensitive to the systems and processes of government and industry. As such, they are well placed to provide advice (or point you in the right direction if BehaviourWorks isn’t the right fit).

In summary, BehaviourWorks Australia offers:

  • a tried and tested approach to identifying behavioural problems and developing intervention strategies to solve large and small challenges
  • access to specialists from a range of behavioural/social science backgrounds, including social psychology, health, behavioural economics, political science, social marketing, education, management, regulation, law and sustainability
  • skills in designing, conducting and evaluating behaviour change trials
  • access to a wide range of subject experts from Monash University and other knowledge centres around the world
  • facilitated Forum workshops, including exploration exercises to identify behavioural problems
  • literature reviews (including rapid reviews), practice reviews and systematic reviews
  • information and links to the latest thinking on behaviour change, nationally and internationally.

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