In March 2017, BehaviourWorks Australia and the Victorian Managed Insurance Authority (VMIA) joined forces to develop and deliver a $1.5m Patient Safety Research and Innovation Program to improve patient safety in public healthcare.
The VMIA provides risk advice and insurance services for the Victorian Government and works with more than 4,300 clients, including government departments, health centres, community service organisations and tertiary institutions to improve the quality of life for the Victorian community.
The new three-year program, which will initially be based on a series of stakeholder forums, seeks to translate evidence-based research into practice and focuses on improving outcomes for patients through the development and implementation of new processes and tools for use in Victorian healthcare facilities.
Initial work will focus on documenting world-leading research and healthcare practices to identify the best opportunities for improvements to Victorian health services.
The researchers will then seek to investigate behavioural enablers and barriers to provide a better understanding of the risk factors and challenges in public health and prioritise areas for improvement (i.e. systems and processes).
Targeted, evidence-based interventions will then be implemented across Victoria in all areas of the public healthcare system.